Return, Exchange & Replacement
Check your order immediately upon receipt!
Defective Product: Within the first 10 days of receipt of the product, Pure Bliss Parties will replace any product found to be defective upon receipt. The new, unused product must be returned to the main office, postage paid in it's original packaging to receive a replacement of the same product or a credit certificate. Pure Bliss Parties will cover the cost of return shipping to you on the items returned withing 10 days of receipt. Because of hostess gifts given on sales from a party, we CAN NOT give cash refunds on items purchased from a party, only product, replacement or credit certificate towards a future purchase. Handling and shipping charges are not refundable. ALL returns must be accompanied by a Pure Bliss Parties receipt. No replacements or credits will be given without the receipt.
To Exchange a Product: To exchange a product for a different item within the first 10 days, the new unused product must be returned to the main office, postage page in its original packaging.and accompanied by the Pure Bliss Parties receipt to receive and exchange. There is a $10 charge to cover shipping and handling when exchanging a product. No personal checks, please.Credit or Debit cards accepted.
Please enclose your name, shipping address, and day phone number with the returning product. Send your returning product to:
Pure Bliss Parties
12410 N 73 E Ave
Cillinsville, OK 74021
If you have questions about an exchange, please call the main office at 918-636-3989,. Monday-Friday 11 am-2 pm CST. After 10 days, you will need to utilize our 1 Year Product Replacement Offer.
One Year Replacement Offer: Pure Bliss Parties will replace any broken or damages product item powered by batteries or rechargeable with the same or equivalent value item for 50% of the current retail price within one year of the date of purchase. This offer may not be combined with any other discounts or promotions. Return the item and a copy of your dates purchase receipt to the main office at 12410 N 73rd E Ave, OK 74021. There will be tax and shipping changed to return the new product to you in addition to the item's 50% discount price. Please include your name, shipping address, and day phone number with all returns, exchanged and replacements.
Personal Shipping: All customer orders not paying for personal shipping will be delivered to the party hostess. Please refer to the shipping chart on the front of the Customer Order Form for the current shipping charges.